Privacy Policy

Overview

Proper Facilities Management ("Proper," "we," "us," or "our") respects the privacy of everyone who visits properfacilities.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

We collect information in two ways:

• Information you provide directly. When you submit our "Request a proposal" form, we collect the information you enter — typically your name, company, email address, phone number, number of locations, industry, and any details in your message.
• Information collected automatically. Like most websites, we may collect standard technical information such as your IP address, browser type, device type, and pages visited, through our hosting provider and any analytics tools we use.

How We Use Information

We use the information we collect to:

• Respond to proposal requests and other inquiries
• Communicate with you about our services
• Understand how visitors use the Site so we can improve it
• Maintain the security and proper functioning of the Site

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Third-Party Services

Our contact form is processed by Web3Forms, a third-party form service, which receives the information you submit in order to deliver it to our inbox. We may also use website analytics tools (such as Cloudflare Web Analytics) that collect aggregate, non-identifying usage data. These providers process data under their own privacy policies.

Cookies

The Site may use minimal cookies or similar technologies required for basic functionality or aggregate analytics. We do not use cookies for third-party advertising.

Data Retention

We retain information submitted through the Site for as long as needed to respond to your inquiry and maintain business records, and delete or anonymize it when it's no longer needed for those purposes.

Your Choices

You may ask us to access, correct, or delete personal information you've submitted through the Site by emailing hello@properfacilities.com. Depending on where you live, you may have additional rights under applicable privacy laws.

Children's Privacy

The Site is intended for business use and is not directed to children. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this Privacy Policy can be sent to hello@properfacilities.com.